Intesa Sanpaolo, Italy’s first digital bank

Milan, February 27: Intesa Sanpaolo, a banking leader in Italy across all business areas, has recently become the country's first digital bank – reflected in 8 million-plus multi-channel customers, 3 million Intesa Sanpaolo Mobile app users and 53 million-plus mobile transactions made since beginning of 2018. Furthermore, according to Forrester Research, one of the most authoritative and influential independent research companies in the world, Intesa Sanpaolo's retail digital platform – its online bank – is rated among the three best digital banks in Europe (Evaluation/Benchmark European 2017). The strategy for the future lies with the digital channels, in line with the objectives set out in the Business Plan: investments of €2.8 billion over three years to increase the bank's digitised business to 70 per cent.