Forrester Research: Intesa Sanpaolo at the forefront in digital transformation

Intesa Sanpaolo stands up as one of the seven world’s leading banks in the field of digital transformation according to “The State Of Digital Banking 2016” report done by Forrester Research. As one of the most influential research and advisory firms in the world, Forrester Research points out milestones of the bank’s evolution towards a multichannel integration and a solid digital customer experience underlining in particular leveraging on digital technologies to achieve the dematerialisation of documents, a stronger data integration and better home banking services.